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IT Project Failure: How Did We End Up Here?
McKinsey’s report last week, drawn from an analysis of 5,400 IT projects, deserves reflection. It makes sober reading: “Our research, conducted in collaboration with the University of Oxford, suggests...
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Shared Services: Search For Missing Benefits Continues
Deloitte’s 2013 Global Shared Services Survey report, just published, confirms that things are progressing as expected. There’s growth – in the breadth of services offered, and in the spread of...
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